How to create notification subscribers

Important

This version of Operations Manager has reached the end of support. We recommend you to upgrade to Operations Manager 2022.

In System Center - Operations Manager, when an alert is generated, Operations Manager can notify designated individuals by email, instant message (IM), text message (SMS), or Microsoft Teams (applicable for 2022). Notifications can also run commands automatically when an alert is raised on a monitored system. A notification requires a channel, a subscriber, and a subscription.

These procedures explain how to create subscribers for notifications. A notification subscriber defines when to send notifications and the addresses to which the notifications should be sent. A subscriber can be an individual user account or a distribution list.

Notification channels must be enabled before you create subscribers. After a subscriber is created, you create a notification subscription that defines the format of the notification message and any filters such as age or severity of the alert.

To create a notification subscriber as an administrator

1. Sign in to the computer with an account that is a member of the Operations Manager Administrators role.

2. In the Operations console, select Administration.

3. Under Notifications, right-click Subscribers and select New subscriber.

4. On the Description page, enter a display name for this subscriber.

5. On the Schedule Notifications page, select Always send notifications, or Notify only during the specified times and specify when notifications should be sent to this subscriber. The options available allow you to:

   • Limit notifications to a specific range of dates.

   • Specify that notifications are sent only during certain hours or except for certain hours.

   • Specify that notifications will be sent only on certain days of the week.

   • Set a time zone to be used for the subscriber.

   Note

   The settings on the Schedule Notifications page apply globally to the subscriber. You can also specify unique schedule settings for each address that you add to the subscriber in the following steps. For example, you can add one email address that receives the notifications during business hours and add a second email address that receives the notifications outside of business hours.

6. On the Subscriber Addresses page, select Add to add subscriber addresses to the notification.

7. On the Describe the Subscriber Address page, enter a name to identify the subscriber address, and select Next.

8. On the Provide the Channel and Delivery Address page, perform the following steps:

   1. In Channel Type, select between email, instant message, text message, or command for the method of notification.

   2. If you select command for channel type, in Command Channel, select the name of a command channel. The command channel must be created before you create the subscriber. Skip the next step, because no delivery address is specified for a command channel.

   3. In Delivery address for the selected channel, enter the address to which the notifications should be sent.

   4. Select Next.

9. On the Schedule Notifications page, select Always send notifications, or Notify only during the specified times and select Add to create a date range, and select Next.

   Note

   If adding an Excluding time period to the Schedules to send section, you must also add an Inclusion period for the exclusion to work. For example, To have a schedule run all day except from 12:00 pm to 01:00 pm, you must add another item with a weekly recurrence of All day, or some other time period extending past the end of the exclusion period.

10. Select Add to define another subscriber address. Otherwise, select Finish, and select Close.

11. The new subscriber displays in the Subscribers pane.

Next steps

• To define the criteria, notification channel, and subscribers that will receive the notification, create a notification subscription.