What happens to my lesson credit if my teacher is unavailable for my lesson?
Teachers are able to cancel lessons on your schedule if something comes up and they are unable to teach your lesson due to sickness, vacation, etc. In the event that your teacher is unavailable to teach your lesson, your teacher will cancel the lesson and you will receive a notification indicating that your lesson has been canceled.
Lesson credits for any canceled (paid) lessons are automatically shifted forward on the calendar to cover your next available unpaid lesson date. Under no circumstances should you ever forfeit a lesson credit if your teacher is unavailable.
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What is your lesson cancellation policy?