Introduction
Connecting an agent to a modern system often involves calling an API or using a connector. Many organizations, though, rely on legacy applications, internal portals, and desktop tools that have no API and no connector. Computer use in Microsoft Copilot Studio bridges this gap, giving agents the ability to interact with any application the way a person would — clicking buttons, selecting menus, and typing into fields — without requiring changes to the underlying system.
Note
Microsoft Copilot Studio has introduced a new experience with updated features, capabilities, and navigation. This module is based on the classic experience. For more information, see Classic vs. new agent experience.
Scenario
Consider the HR department at Contoso. Their attendance system was built long before modern integration standards, and there's no budget for replacement or custom development. Without computer use, an agent has no way to reach it. With computer use, the agent can open the application, navigate to the right screen, and enter attendance records the same way a human employee would, turning a manual, time-consuming task into an automated one.
What you'll learn
This module covers computer use from concept to production: how it works, where it fits, how to set it up, and how to monitor it once it's running.
Goal
By the end of this module, you'll be able to evaluate when to use computer use, configure it as a tool in a Copilot Studio agent, and monitor its execution.