Prepare
You'll be creating custom tables and columns to build a canvas app along with some notification flows. Here, we'll discuss the things you'll need to get started.
Project specification
Contoso Pet Boarding is a local pet boarding facility and veterinary care practice. Lately, customers have requested a way to submit booking requests for pet boarding without having to call the office. You would like to create an app that allows customers to submit the information for their booking request for the office to review. You would like customers to be alerted when their booking request has been received and approved or rejected. You want to build an app that allows you to capture these booking requests and decide to accept or decline the booking.
Bookings previously could only be requested over the phone, causing the Contoso phone line to always be busy. Despite their importance, many customers couldn't get through to the office to request their services. Long wait times could mean customers get frustrated and hang up. This frustration can result in loss of business for Contoso.
A well-built app with some simple automation provides customers with the ability to submit their booking request information on their own time, reducing the time waiting on the phone. Happy customers are likely to share their experience with others and increase business for Contoso Pet Boarding.
Setup
You need access to Microsoft Power Platform to complete this challenge project. You'll be using Microsoft Dataverse, Power Apps, and Power Automate to complete this work.
Sign up for a Microsoft Power Platform trial
If needed, you can sign up for a trial by following these steps:
- Navigate to https://powerapps.microsoft.com and select Start free.
- Under Get started, enter your email address in the text box that says Enter your work email address.
- You see a prompt that you have an existing account with Microsoft. Select Sign in.
- Enter your password.
- Select Yes to stay signed in.
- Complete your account info and select Get started to sign up for your Microsoft Power Platform trial.