In this module, you learned about the order to cash process in Dynamics 365 Supply Chain Management, and the following tasks:

  • Perform the order-to-cash process.

  • Configure and use commissions.

  • Configure customer and item search.

  • Create and confirm sales quotations.

  • Create and confirm sales orders.

  • Print and post picking lists.

  • Generate and post an invoice.

  • Configure order hold codes.

  • Process customer returns.