Evaluate a vendor and put a vendor on hold

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When purchasing items from a vendor, you might be asked to evaluate them.

You can use the Vendor evaluation criterion page to create a group for similar or related vendor rating criteria.

To create a new Vendor evaluation criterion group, follow these steps.

  1. Open Procurement and sourcing > Setup > Vendors > Vendor evaluation criterion groups.
  2. Select New to create a new record.
  3. Enter a unique ID in the Name field.
  4. Enter a brief description in the Description field.
  5. Select Close when you are finished.

To create a new Vendor evaluation criterion, follow these steps.

  1. Open Procurement and sourcing > Setup > Vendors > Vendor evaluation criterion.
  2. Select New to create a new record.
  3. Enter a unique ID in the Name field.
  4. Enter a brief description in the Description field.
  5. Select a group in the Vendor evaluation criterion group field.
  6. Select Close when you are finished.

To define Vendor evaluation criterion groups for a procurement category, follow these steps.

  1. Open Procurement and sourcing > Consignment > Procurement categories.
  2. Select the node that you want in the procurement category hierarchy on the left to add vendor evaluation criterion groups to, and then select the Vendor evaluation criterion groups tab.

Screenshot of the Procurement categories page. 3. Select Add. 4. On the Add vendor evaluation criterion groups page, select the check box next to each vendor evaluation criterion group that you want in the left grid. All vendor evaluation criteria will be selected by default in the right grid. You can optionally select or clear criteria from either grid. 5. Use the Select button to move the selected criteria groups or criteria to the lower grid. 6. When you are finished selecting products, select OK. 7. Optionally, select the Inherit vendor evaluation criterion groups from parent category check box. When this option is selected, the inherited groups will display in the grid.

After vendor evaluation criterion groups are assigned to a procurement category, you can begin to evaluate the vendors that are assigned to the selected procurement category.

To evaluate a vendor, follow these steps.

  1. Open Procurement and sourcing > Procurement categories.

  2. Select the node that you want in the procurement category hierarchy on the left to add product attributes to, and then select the Vendors tab.

  3. Select the vendor that you want and then select Evaluation.

  4. In the Rating on vendor evaluation criteria section, select a Rating option for the vendor's performance in the selected area.

  5. Close the page when you are finished.

As the Rating field is updated for each Vendor evaluation criteria, the Average rating field will be updated automatically.

Use the Buying legal entity, Vendor account, and Category fields on the top portion of the page to filter and update the evaluation information for additional vendors or categories.

Performance and review of purchasing is supported through procurement and accounts payable reports, which include spend analysis and vendor performance analysis.

Put a vendor on hold

Multiple tasks are associated with vendors. These vendor tasks are used in daily transactions and periodic time intervals. They are also used to control and verify workflow.

The hold status for a vendor determines the types of transactions with the vendor that are permitted by your organization. For example, a vendor hold might prohibit employees from creating a purchase order for a vendor.

To place a vendor on hold in the rich client, follow these steps.

  1. Go to Procurement and sourcing > Vendors > All vendors.
  2. Select a vendor account.
  3. On the Action Pane, select On hold.

Screenshot of the Change vendor status page with On hold selected in the Action Pane. 4. On the page that is displayed, select an option in the Vendor hold field: - No - Indicates that the vendor is not on hold and transactions can be completed for the vendor. - Invoice - Indicates that new vendor invoices cannot be processed for the selected vendor. - All - Indicates that no new transactions can be processed for the selected vendor. - Payment - Indicates that new payment journals cannot be processed for the selected vendor. - Requisition - Indicates that new purchase requisitions cannot be processed for the selected vendor. - Never - Indicates that the selected vendor is never on hold. 5. In the Vendor hold release date field, enter the date when the payment hold should end and when payments should again be made to the vendor. If you do not enter a date, the hold lasts indefinitely. 6. Optionally enable the Apply hold in all legal entities option to apply the hold to the vendor in all legal entities. 7. Select OK.