Introduction
You work for an enterprise-level organization. Users in your organization collaborate and communicate by using Microsoft 365 and Microsoft Teams. Users rely on the collaboration and communication features in Microsoft Teams, and it is now a critical service within your organization. As a Teams administrator you need to be able to configure Microsoft Teams and troubleshoot any problems.
Since moving to Microsoft 365, your users have been increasingly using the audio conferencing capabilities and calling features of Teams. It’s therefore important that you’re able to troubleshoot problems relating to Teams client software and Teams services.
After completing this module, you’ll know how to deploy, configure, and maintain Teams client software, and how to troubleshoot Teams client startup and performance issues. You’ll also know how to configure and troubleshoot Microsoft Audio Conferencing, call setup, and troubleshoot phone system issues.
Learning objectives
After completing this module, you’ll be able to:
- Configure and troubleshoot Teams clients.
- Configure and troubleshoot Teams services.