Configure your organizational profile in Microsoft 365

  • 4 minutes

Completing your company’s organization profile is the starting point when setting up your company’s tenant. Some of the properties that must be maintained will cause the provisioning process to halt if they’re incomplete. For example, one such attribute is the Address line. The provisioning process will stop if an organization doesn't have a complete address.

Important

You must be a Global Admin to update your company's Organization profile.

Complete the following steps to edit your organization’s profile information:

  1. Go to the Microsoft 365 Admin Center.
  2. In the left-hand navigation pane, select the Show All ellipsis … icon to display all the navigation menu options.
  3. In the left-hand navigation pane, select Settings and then select Org settings.
  4. On the Org settings page, select the Organization profile tab.
  5. On the Organization profile tab, the settings are segregated by group, such as Custom themes and Organization information. Select the appropriate group, make your edits, and then save the group. Repeat this process for each group of settings as needed.

The Organization information group contains the basic company information, such as organization name, address, phone number, and Preferred language.

Warning

There's one issue concerning the Preferred language field that you should be aware of. The preferred language determines the language for all communications that are sent from Microsoft to your organization. When you sign up, this setting also determines the language used by SharePoint Online, which your users see on your team site. If you change the Preferred language after you sign up, all future communications will be sent in the most recent language selected. However, the language used by SharePoint Online will remain in the original language selected because it can't be changed.

The Organization information group also contains the country or region for your subscription.

Warning

The value of the country/region field can't be changed.

The reason for this restriction is that the country or region where your organization is headquartered determines:

  • Which services are available to you.
  • The taxes and billing currency.
  • The location of the Microsoft data center that supports the organization.

Important

Because the value in the country/region field can't be changed, it's VERY important that you select the correct value when setting up your organization profile. If you enter an incorrect value, or if your organization's country or region actually does change, you must sign up for a new account, choose the new country or region, and purchase a new subscription.

Exercise – Interactive demonstration

Select the following link to complete an interactive demonstration titled: Set up the organization profile.

This simulation guides you through the steps to set up an organization profile for the fictitious company known as Adatum Corporation.

Knowledge check

Choose the best response for the following question. Then select “Check your answers.”

Check your knowledge

1.

You're the Enterprise Administrator for Tailwind Traders, which up until last month was located in Paris, France. When Tailwind purchased its Microsoft 365 subscription two years ago, its Organization Profile listed the country/region in which the company is headquartered as France. However, Tailwind recently moved its corporate headquarters to New York. To change the company's headquarters for its Microsoft 365 subscription to the United States, what must you do?