Summary

  • 3 minutes

Dynamics 365 Commerce is flexible in its design across many different channels. This flexibility allows for a retailer’s unique Store Commerce requirements to be streamlined through careful design of workflows in the user interface.

The following concepts were covered in this module:

  • The capabilities of conducting a cash and carry, a customer order for delivery or pickup, and a hybrid transaction that contains both components.
  • Data can be collected from transaction actions, such as voiding a line through info codes to help gain deeper insight into in-store operations.
  • Order suspension and recall functions to help minimize transaction rework and improve the overall customer checkout experience.