Customer assets in Dynamics 365 Field Service

Intermediate
Functional Consultant
Dynamics 365
Field Service

Learn how to create and associate customer assets with work orders in Dynamics 365 Field Service.

Learning objectives

In this module, you will:

  • Discover the purpose of customer assets in Field Service.
  • Learn how to create customer assets.
  • Learn how to associate customer assets with work orders.
  • Learn how to configure customer asset hierarchies.
  • Learn how to use functional locations.

Prerequisites

Basic knowledge of the Dynamics 365 Field Service application