What are roles

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A role is a system of grouping users and granting them rights.

There are two types of role specifically for Intune: built-in and custom.

Built-in roles

You can assign permissions to administrators by assigning them one or more built-in roles. The built-in roles include the most common permission groups for administrators, but cannot be edited or deleted.

Role Description
Help Desk Operator Can assign policies and applications to users and devices. Can run remote tasks on devices.
Policy and Profile Manager Can manage policies and profiles, including compliance policy, configuration profiles, Apple enrollment and security baselines.
Read Only Operator Can view user and device information, but can't make changes.
Application Manager Can view device information and configuration profiles. Can manage applications.
Intune Role Administrator Manages custom Intune roles and role assignments.
School Administrator Manages apps and settings for their groups. A School Administrator can take remote actions on devices, including remotely locking them, restarting them, and retiring them from management.
Endpoint Security Manager Manages security and compliance.

Custom roles

You can create custom roles to assign specific permissions to a group of administrators. To create a custom role, perform the following steps:

  1. Open Microsoft Endpoint Manager admin center.
  2. Select Tenant administration, select Roles, select All roles, and select Create.
  3. On the Basics page, type a name and a description and select Next.
  4. On the Permissions page, select the required permissions and select Next.
  5. On the Scope (Tags) page, select the tags for this role and select Next. For more information about scope tags, see the unit Scope tags.
  6. On the Review + create page, select Create.

Assign a role to a user

To assign a role to a user, perform the following steps:

  1. Open Microsoft Endpoint Manager admin center.
  2. Select Tenant administration, select Roles, and select All roles.
  3. On the Intune roles - All roles blade, select the role that you want to assign, select Assignments, and select Assign.
  4. On the Basics page, type an Assignment name and description, and select Next.
  5. On the Admin Groups page, select the group that contains the user you want to give the permissions to. Select Next.
  6. On the Scope (Groups) page, select a group containing the users/devices that the user will be allowed to manage. Select Next.
  7. On the Scope (Tags) page, select tags where this role assignment will be applied. Select Next.
  8. On the Review + Create page, select Create.