Describe shared activities and integration options in Dynamics 365 customer engagement apps

Beginner
Business Owner
Business User
Functional Consultant
Student
Dynamics 365

In this module, learners will be introduced to activities and integration options across the customer engagement apps for Dynamics 365.

Note

This content was partially created with the help of AI. An author reviewed and revised the content as needed. Read more.

Learning objectives

After completing this module, you'll be able to:

  • Work with customers and manage activities
  • Explore different reporting options
  • Describe the available integration options

Prerequisites

None