Describe the importance of user enablement
User enablement, often referred to as adoption, is the strategic process of empowering users to effectively use technology by providing them with the necessary training, resources, and support.
Now more than ever, user enablement is a critical aspect of ensuring the successful adoption of Copilot for Microsoft 365.
Copilot for Microsoft 365 revolutionizes business value, employee engagement, creativity, and enhances user productivity and skills within organizations. It’s designed to support and amplify the capabilities of employees across various tasks and processes, potentially transforming how work is done within an organization. To get the most from these transformational AI capabilities, an investment must be made in the human side of change.
User enablement is essential when introducing Copilot for Microsoft 365 because it helps employees use this new AI technology effectively. This is important for bringing out the best in the workforce, which includes a variety of people working from anywhere at any time. By teaching users how to utilize these tools, organizations can make the most of their investment in Copilot for Microsoft 365, enhancing collaboration, productivity, and creativity across the globe. Essentially, when employees understand how to use these AI features, they can contribute more meaningfully to their organization's success and innovation.
Keys to user enablement success
Previous Microsoft research has shown that some key factors make an adoption plan more likely to succeed, such as having a clear vision and getting active support from executives and peers. We should keep in mind that user enablement is a process and not a one-time event, and we need to focus on the right work at the right time. The following image details the keys to user enablement success.
