Describe the Copilot for Microsoft 365 user enablement framework

  • 3 minutes

At Microsoft, we understand that adopting new technology involves change, and change can be daunting even for the most innovative, cutting-edge organizations. That’s why we created the Copilot for Microsoft 365 User Enablement framework.

From our research and real-world experience, we’ve created this easy-to-follow framework to guide you and your teams, step-by-step, through the roll out of Copilot for Microsoft 365 and drive continuous impact across your organization. The insights we share come from our shared learnings from the implementation of other emerging technologies, our most successful customers, and User Enablement experts from around the world.

Copilot for Microsoft 365 Implementation

The following image provides a comprehensive overview of the Copilot for Microsoft 365 implementation process, which is steered by leadership. For a successful launch, it’s essential to establish sponsors, scenarios, and security measures at the beginning. The implementation progresses through two pivotal workstreams: user enablement and technical readiness, which proceed in parallel and support each other during the rollout. Within the user enablement workstream, the Copilot for Microsoft 365 User Enablement framework is introduced.

Infographic of the Copilot for Microsoft 365 implementation and its workstreams.

Copilot for Microsoft 365 User enablement framework

The Copilot for Microsoft 365 User Enablement Framework is structured into four phases: Get ready, Onboard & engage, Deliver impact, and Extend & optimize, each containing key actions. In this course, we'll delve into these actions, offering best practices and the necessary tools to build and implement a robust adoption plan. The following image illustrates the details of the user enablement framework.

Infographic of the Copilot for Microsoft 365 user enablement workstream.

Use our Copilot Success Kit, a partner asset to this course, to help drive user enablement and technical readiness in your organization. In addition, we have curated a selection of additional resources to assist in discovering and implementing this game changing advancements in technology.

You aren't alone. There are many organizations who are currently launching Copilot for Microsoft 365 and generative AI technologies from Microsoft, and you can connect with them in the Driving Adoption - Microsoft Community Hub and through our free, worldwide Microsoft 365 Champion program.