Describe use cases of Dynamics 365 Human Resources
The Human Resources application connects people and operations data to help you optimize workforce costs and manage employees. Human Resources management streamlines the process of recruitment, employee benefits and developments, the performance appraisal procedure, attendance, and compensations. It also helps employees to access their personal and professional information and information about any subordinates. The following diagram illustrates the different modules and capabilities of the Human Resources application.
Use cases
You work in the human resources organization of a company. Your responsibility is to monitor the workforce availability based on the skill set required for each project. You're also responsible for ensuring that employees receive the training they need to grow their skill set. Human Resources performs the following activities that help you achieve your goal.
Workforce optimization: Using finance and operations apps, which are integrated with Human Resources, you can optimize employee task distribution to meet quality, volume, and capacity needs. The optimization process considers the skill set of the employees defined in the Human Resources application. You can allocate resources in the Production control module of the Supply Chain Management application or the Project Operations application. The skills and certificates of the workers defined in the Human Resources applications can be referenced during this resource allocation process.
Skill management: The Human Resources application provides a list of skill set available in the system with the current resources. Finance and operations apps provide a list of required skill set based on upcoming projects or work items. You can maintain the balance between the available and required skills by performing a skill gap analysis and a skills profile analysis. This helps you to plan the training and hiring requirements.
Training and learning management: A skill gap analysis helps you to determine the training required to upskill the existing workforce. You can manage training events and attendees and track training completions using the Human Resources application.
Recruitment process: Handling the recruitment process is a key activity in your role. Human Resources helps you to organize the end-to-end recruitment process, including job requisition, sourcing, approval process, candidate referrals, and mass hiring.
Performance management: You can use the Human Resources application to monitor the goal-centric performance of the employees. You can maintain the details of the performance review along with managers’ feedback in the system, which can drive the competency measurements and ratings of employees.
Benefits management: Managing employee benefits is another key activity. The Human Resources application maintains all employee benefits information. This feature drives the employee transactions, which may include eligibility criteria, coverage plans, frequency-based benefits, or tier rating.