Describe employee training and certification features
Employee development
To help your employees reach their career goals, you can set up goals, create performance reviews, and track feedback. To help employees develop needed skills, you can also set up instructors, course types, courses, course descriptions, agendas, tracks, and sessions before you assign an instructor to a course or register someone for a course. Instructors must already exist as employees, applicants, or contacts.
The following screenshot of the employee development screen depicts links to employee development areas. These areas include performance, performance setup, competencies, skill analysis, and competency setup.
Set up training courses
Human resources administrators and managers can use the courses features to maintain information about the training that's offered to workers.
The courses features allow you to:
Set up prerequisites.
Categorize courses with course types.
Structure your courses with course setup types.
Complete course tasks.
Find different course statuses.
Register course participants.
Route course registrants through a workflow.
Set up prerequisites
The following information is required to set up prerequisites and must be implemented before you create courses:
- Course types
The following information is optional information you can specify for courses. If you know you'll be entering this information for courses, you should set up this information before you create course records:
Classroom groups
Course groups
Course locations
Classrooms
Instructors
Course types
You can use course types to categorize courses according to the structure or content of the course. You can create course types on the Course types page. You must select a course type when you create a course record.
Course setup type
The following table lists the three setup types for courses. Setup types determine the structure of the course.
| Setup type | Description |
|---|---|
| Standard | Select this type for courses that don't have a daily agenda. This is the default setup type when you create a new course. |
| Agenda | Select this type to plan the details of each day of a course that takes place over multiple days. |
| Agenda + session | Select this type for the more complex courses. For example, you can divide the agenda for the course into tracks and sessions. Track – Tracks are specific subject areas for a course. Sessions – Sessions divide up tracks and help identify specific processes or techniques relevant to the track. |
Course tasks
For each course, you can complete the following tasks:
Register participants.
Specify a registration deadline.
Define the minimum and maximum number of participants.
Assign a course location and classroom.
Recommend hotels to course participants.
Create a course description, which you can then advertise on Employee self service.
Note
You can delete a course only if no one has registered for it.
The following video explains how to assign courses to an employee:
Assign learning courses to an employee
Course statuses
The following table lists the possible course statuses and the actions that you can complete when the course has a specific status.
| Status | Actions |
|---|---|
| Created | - Enter and modify course information. Change the course status to Open so workers can register for the course. |
| Open | - Register participants for the course. - Remove participants from the course. Confirm participants for the course. - Change the course status to Closed or Canceled. - Plan questionnaires for participants whose status is Confirmed. |
| Closed | You can reopen the course. |
| Canceled | You can reopen the course. |
Course participants
Course participants are workers who participate in a training course or event. You can only register participants for open courses. The minimum and maximum number of participants you can register for a course is defined on the General FastTab on the Courses page.
Workflow
Employees who register for a course through the Employee self service page can have their registration routed through workflow for approval. You can assign a workflow to a course on the General FastTab on the Courses page.