Empower employees through Microsoft Copilot with Graph-grounded chat
Microsoft Copilot with Graph-grounded chat is an AI companion that enables users to design, operate, optimize, and troubleshoot applications on Microsoft Azure. It's available in Microsoft Teams, Microsoft Bing, and from the Microsoft 365 home page. Copilot combines the power of large language models with your content in the Microsoft Graph and Microsoft 365 apps to turn your words into the most powerful productivity tool on the planet.
Copilot uses the power of AI to help improve your productivity in ways you never imagined. It can help you draft content, catch up on what you missed, and get answers to questions through open prompts. Copilot can also help you summarize actions and optimize your time, unleashing creativity, productivity, and upskilling. Copilot also helps users to improve their skills to be better at what they're good at and master what they have yet to learn.
The following sections describe the three applications that support Microsoft Copilot - Microsoft Teams, the Microsoft 365 Home page, and Microsoft Bing.
Microsoft Teams
Microsoft Copilot is designed to streamline various aspects of your work in Microsoft Teams. It's an AI-powered tool that works alongside users and provides suggestions and recommendations based on the context of their work. For example, it can help you:
- Quickly recap past communications (for example, "what's new from Lidia?").
- Summarize long threads in a chat window into key points.
- Answer queries to help you stay updated (for example, "who am I meeting with tomorrow?").
In the previous training unit, you explored the features of Copilot in Teams. So how does using Microsoft Copilot within Teams compare to Copilot in Teams?
- Copilot in Teams. The Copilot in Teams feature only accesses your Teams' Chat experience. It doesn't access organizational data outside of Teams. Copilot in Teams is available by default with your Copilot for Microsoft 365 license. When you're in a chat thread, you can use Copilot in Teams to access that thread.
- Microsoft Copilot within Teams. The Microsoft Copilot feature accesses all your Teams' Chat experiences AND your email and meetings from Outlook. To use Microsoft Copilot within Teams, select Copilot that appears at the top of the Teams page. Doing so opens a Copilot page within Teams. This page uses the Microsoft Copilot with Graph-grounded chat to access your Teams and Outlook data.
Microsoft 365 Home page
Microsoft Copilot is only available on the Microsoft 365 Home page if you have a Copilot for Microsoft 365 license. This version of Copilot can only access your Microsoft 365 organizational data. It can't access the public web. This feature uses the same Microsoft Copilot with Graph-grounded chat feature that's available in Teams.
Microsoft Copilot with Graph-grounded chat allows you to link people, files, meetings, and emails to your prompt. To link any of these objects, enter a forward slash (/) in the prompt window. Doing so opens a window that allows you to select either a People, Files, Meetings, or Emails tab.
Copilot also allows you to access the Copilot Lab, which is a repository of predefined prompts that you can select from; thereby saving you the time and effort to write out common requests. Just above the prompt window is a View prompts option. Selecting this option displays a Copilot Labs window.
This feature enables you to scroll through a library of predefined prompts, which is segregated into the following categories for easier selection - Catch up, Create, and Ask. You can also select the Go to Copilot Lab option at the bottom of the window. This option takes you to the Copilot Lab site that allows you to view the predefined prompts for Copilot for Microsoft 365.
Microsoft Bing
Microsoft Copilot on the web provides chat functionality in Microsoft Bing. You can select from two modes of Microsoft Copilot through a toggle switch at the top of the page. These options include Web and Work. Both options are available if the user has a Copilot for Microsoft 365 license. However, only the Web option is available if the user doesn't have a Copilot for Microsoft 365 license.
Web option
When you set the toggle switch to Web, Copilot can only access the public web. It can't access your Microsoft 365 organizational data. In this scenario, Copilot is said to be grounded in web data. Since Copilot can't access Microsoft 365 organizational data when you select the Web option, it doesn't allow you to link your prompt to people, files, meetings, or emails.
Work option
When you set the toggle switch to Work, your Copilot for Microsoft 365 licensing controls what data you're grounded in.
- You don't have a Copilot for Microsoft 365 license. Without a Copilot for Microsoft 365 license, Copilot can't access your Microsoft 365 organizational data. Instead, it can only access public web data. This scenario is equivalent to selecting the Web option, since Copilot is only grounded in web data. As such, you can't link your prompt to people, files, meetings, and emails.
- You have a Copilot for Microsoft 365 license. In this scenario, you can select whether Copilot can access public web data only or both public web data and Microsoft 365 organizational data. This option is provided through a Copilot for Microsoft 365 plugin known as Web content. If you select the Web content plugin, Copilot can access BOTH public web data and your organization data. When you have a Copilot for Microsoft 365 license and you select the Work option, you can link your prompt to people, files, meetings, or emails, even if you don't select the Web content plugin.
Select your conversation style
When you access Microsoft Copilot using these standalone experiences, you can control the tone (and to a certain extent, length) of Copilot's response by selecting from three conversation styles. Each style caters to different preferences and needs of the user:
- More Precise. This style provides shorter, more search-focused answers. It's ideal for users who want quick and accurate responses to their queries.
- More Balanced. This style provides responses that are longer and more descriptive. It's ideal for users who want a balance between precision and creativity.
- More Creative. This style provides responses that are more imaginative and creative. It's ideal for users who want to explore different possibilities and generate new ideas. This style also switches the underlying GPT model from GPT 3.5 to GPT 4.
