Get ready to work with Microsoft 365 Copilot

Intermediate
Administrator
Business User
Functional Consultant
Solution Architect
Technology Manager
Microsoft 365
Office 365

Explore how Microsoft 365 Copilot grounds responses in your organizational data and the web across Microsoft 365 apps, discover how agents handle complex multi-step tasks, understand how enterprise data protection and sensitivity labels keep your data secure, and apply a four-element prompting framework to get accurate, useful results.

Learning objectives

By the end of this module, you'll be able to:

  • Describe how Microsoft 365 Copilot uses Work IQ to ground responses in your organizational data and the web across Microsoft 365 apps.

  • Explain how agents extend Copilot's capabilities to handle complex, multi-step tasks.

  • Explain how Microsoft protects your organizational data when you use Microsoft 365 Copilot, including enterprise data protection and sensitivity label enforcement.

  • Write effective prompts using the context, goal, source, and expectations framework.

Prerequisites

  • Familiarity with Microsoft 365 apps including Word, PowerPoint, Teams, Excel, and Outlook.