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Answer the following questions to see what you've learned.

1.

You have recently configured a new resource to use Field Service Mobile with Remote Assist. While out in the field, the resource mentions that they are not allowed to sign in to the Field Service mobile application. Other users are not having the same issue. What is the most likely cause?

Field Service Mobile was not enabled on their user record.

Field Service Mobile was not enabled on their bookable resource record.

Remote Assist was not enabled on their bookable resource record.

Remote Assist was not enabled on their user record.

2.

Where on a Dynamics 365 Field Service work order do you specify the preferred Remote Assist contact?

Incident Type

Reported by Contact

Support Contact

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