Summary

  • 5 minutes

This module introduced you to the integrations that are possible with Dynamics 365 Customer Engagement apps.

Templates help us with standardizes everyday activities. Word, Excel, and email templates were discussed as well as information about template security.

Other Office integrations include:

  • SharePoint
  • OneNote
  • OneDrive
  • Skype and Skype for Business
  • Microsoft 365 Groups
  • Teams
  • Yammer.