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Choose the best response for each of the questions below. Then select Check your answers.

Check your knowledge

1.

Following the principle of least privilege, which role should be assigned to an administrator in Teams that needs to assign telephone numbers?

Teams administrator

Teams communication support engineer

Teams communication admin

2.

A user has reported a problem connecting to a Teams meeting. The helpdesk has determined that no one else is experiencing connection problems. A Teams engineer investigates further and discovers that the user is attempting to connect to a meeting in a different organization. Which of the following logs should the Teams engineer check?

Desktop logs

Debug logs

Media logs

3.

A user has contacted the helpdesk and reported that a firewall message has displayed on their screen when they opened Teams desktop client on Windows 10. How should the helpdesk advise the user?

The helpdesk should advise the user to restart their computer.

The helpdesk should advise the user that it is ok to bypass the message as it's informational only.

The helpdesk should advise the user to use a web browser for Teams access until the problem is resolved.

4.

When considering a troubleshooting methodology, which of the following stages should be performed first?

Testing

Reporting

Classification

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