Summary

  • 1 minute

You've learned four Viva Topics roles: Topic viewers, Topic contributors, Knowledge managers, and Knowledge admins. Users have access to only those topics to which they've been granted access.

You have reviewed the different scenarios in your organization to learn how Viva Topics will impact roles in your organization. Different roles will experience different views, access, interaction, and scenarios with topics.

Viva Topics can automate scenarios to improve productivity and reduce costs, such as onboarding, training, expertise finding, and decision-making. Employee adoption for new technology is a key driver of implementation and total cost of Viva Topics ownership, including Viva Topics training for all new users.

You have discovered the prerequisite IT skills for skills planning determined by skills, skills area, and additional learning for most solutions architects and admins, as well as Viva Topics training for all new users. No one person in your organization will have all the required skills for a unified EXP in Viva Topics.

Now that you've finished this module, you've learned about:

  • Viva Topics roles in your organization
  • Automating scenarios in Viva Topics
  • Viva Topics IT skills planning
  • Training all new users for Viva Topics

Resources