Maintain tenant health and support readiness
Intermediate
Administrator
Microsoft 365
Microsoft Intune
This module covers how to monitor Microsoft Intune service health and communications, configure proactive alerts and notifications across compliance and service layers, use built-in support and diagnostic tools, and document tenant changes to establish and maintain operational baselines.
Learning objectives
By the end of this module, you'll be able to:
- Monitor Microsoft Intune tenant health and interpret service communications
- Configure alerts and notifications for device compliance, system events, and service health
- Use Intune support tools and troubleshoot service-related issues effectively
- Document tenant changes and establish operational baselines to detect configuration drift
Prerequisites
- Working knowledge of Microsoft Intune and the Intune admin center
- Familiarity with device compliance policies and configuration profiles in Intune