View and manage event attendance
As people register for an event, Customer Insights - Journeys creates an event registration record. On the day of the event, you might want to capture which of those registrants attended the event. Dynamics 365 has capabilities that help you capture these check-ins automatically or manually.
To view check-ins for all events, go to Event planning > Participants > Check-ins.
To view check-ins for a specific event, go to Event planning > Event > Events, open the event record, and then go to the Registration and attendance tab. The Event check-ins section shows all current attendees who are checked in to your event.
Check in registrants automatically
For Teams webinar events, you can accomplish the check-in process by sending registrants an email with the attendee URL. The Join in Teams button generates a unique attendee URL for each registrant. When the registrant selects the button, the Customer Insights - Journeys app creates a relevant check-in record for them, giving insights about the Teams event attendance in Customer Insights - Journeys.
For more information, see Inviting registrants to attend the Teams event through email.
For on-site events, you can use the QR functionality that the Events module includes for a seamless check-in experience for your attendees.
For more information, see Register attendees for events, sessions, and passes.
Check in registrants manually
While multiple features are available for you to automate check-ins for in-person and virtual events, you can also manually check in registrants in the Customer Insights - Journeys app.