Introduction

Completed

As an Azure network support engineer, you are responsible for ensuring that computers and devices on your network stay connected. Name resolution is the process of matching the name of a computer to its network address. If a name cannot be resolved, the computer will not be visible on the network, causing a breakdown in connectivity. Name resolution may be:

  • Public, using public Domain Name System (DNS) servers.

  • Internal to Azure, using Azure infrastructure.

  • On-premises, using your own DNS server.

You might also adopt a hybrid approach, using a combination of either private and public DNS, or on-premises and Azure DNS servers.

In this unit you will learn how to troubleshoot internal Azure name resolution issues and public DNS issues.

Learning objectives

By completing this module, you'll learn how to:

  • Troubleshoot built-in Azure name resolution issues

  • Troubleshoot custom Azure name resolutions issues

  • Troubleshoot Azure Private Zone DNS

  • Troubleshoot Public DNS issues

  • Review the Azure DNS logs

Prerequisites

  • Demonstrate an understanding of the OSI model

  • Demonstrate an understanding of Azure CLI

  • Demonstrate an understanding of PowerShell

  • Know how to run Cloud Shell to run commands