Remotely monitor and service equipment with Connected Field Service for Dynamics 365 and Azure IoT

Intermediate
Business User
Functional Consultant
Dynamics 365
Field Service
Azure
Azure IoT Central

This module focuses on the end-to-end process of remotely monitoring IoT enabled devices using the Connected Field Service solution including device registration, working with alerts, and designing processes to take specific actions.

Learning objectives

In this module, you will:

  • Explain the beginning and end process with Connected Field Service
  • Explain and demonstrate the relationship between Customer Assets and IoT Devices
  • Identify the components used to remotely interact with Devices
  • Create automated processes for servicing equipment

Prerequisites

Microsoft Dynamics 365 instance with Microsoft Dynamics 365 Field Service deployed, Connected Field Service deployed, and Azure IoT Hub set up and deployed to complete the lab exercises.