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Answer the following questions to see what you've learned.

1.

Out of the box, which Dynamics 365 record type can be registered as an IoT device?

IoT Alert

Customer Asset

Work Order

Product

Case

2.

You have a device that has triggered an alert. You want to remotely reset the device from Dynamics 365. What should you create?

Command Definition

Property Definition

Device Property

Command

Customer Asset

3.

You have an IoT device that has generated a temperature alert in Connected Field Service. If the temperature is above 70 but below 80, it first attempts to resolve the issue with a case, and then a work order if the case can't be resolved. If the temperature is above 80 degrees, a work order is created. There are specific items that need to be captured for both the case and work order. How would you accomplish this outcome?

Create a nonbranching business process flow that starts on the IoT alert entity.

Create a nonbranching business process flow that starts on the case entity.

Create a nonbranching business process flow that starts on the work order entity.

Create a branching business process flow that starts on the IoT alert entity.

Create a branching business process flow that starts on the case entity.

You must answer all questions before checking your work.

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