Introduction
Store associates can use Store Operations Assist Mobile to be more productive in managing their daily tasks. With the mobile app, the store manager/HQ district manager and the store associates can interact seamlessly.
By using Store Operations Assist Mobile, store associates can use a single device that's connected to the line-of-business systems, and they can perform the following tasks:
Identify prioritized in-store actions.
Access task guidelines (hyperlinks, documents, pictures, and so on).
Raise requests for urgent actions.
Assist customers with their shopping experience.
Personas and scenarios
In this module, you'll assume multiple personas and perform the following exercises:
Create an ad-hoc task to arrange the clothes in the women's section and then assign it to a store associate. After the store associate completes the task, you review the task and mark it as completed.
Deploy Microsoft Power Apps mobile app on your mobile or set up the mobile browser emulator. As part of the store associate's daily activities, you:
View the to-do list.
View and perform the assigned tasks.
Create ad-hoc tasks.
View customer details and insights to provide product recommendations.
Create a virtual appointment for a customer.
Complete an ad-hoc task that your manager has assigned and then return it for review.
Join a virtual Microsoft Teams meeting to provide style recommendations for a customer.
