Summary
In this module, you learned more about survey response reports in Dynamics 365 Customer Voice. You learned how to conduct analysis to determine how customers are responding to specific questions and how they're giving feedback. You've also learned how to review the graphical charts and question representations on the report. Furthermore, you discovered how to use the filter control to show responses based on specified time frames or a custom date range. For organizations that are looking for further facilities to review their data, Customer Voice offers the ability to export survey response details to Excel or CSV file format, providing more options and reporting capabilities. You can now apply this information when you're reviewing Dynamics 365 Customer Voice survey reports.