Implement a performance strategy for Dynamics 365 solutions

Solution Architect
Functional Consultant
Dynamics 365
Customer Insights - Journeys
Customer Service
Field Service
Supply Chain Management
Project Operations
Human Resources

The Solution performance workshop provides guidance and best practices for solution design in respect to performance. The workshop will increase awareness of the impact that certain types of configurations and/or customizations have on the overall performance and user experience.

Learning objectives

In this module, you will:

  • Learn about the Solution performance review.
  • Prepare for the Solution performance workshop.
  • Define performance benchmarks and success criteria.
  • Learn how to conduct the Solution performance workshop.


  • Extensive functional consultant and developer knowledge
  • Previous experience as a solution architect on a project is helpful
  • Download an example of the template for this workshop from GitHub location