Introduction

Completed

The Sustainability Insights agent in Microsoft Copilot Studio allows you to gain insights and view data about your organization’s sustainability goals and progress. You can configure it to the specific needs of your organization.

The Sustainability Insights agent empowers you to effortlessly access insights and data regarding your company’s sustainability goals and progress. The agent is fully configurable and customizable to meet your unique needs. With the Sustainability Insights agent, you can not only inquire about sustainability terms and definitions but also delve into company-specific sustainability information. You can explore efforts to promote sustainability, look up specific sustainability data points, and even compare emissions across different years.

Sustainability Insights offers a range of prebuilt topics and messages designed to streamline the creation of your own sustainability agent, making the process both efficient and effective.

Note

Prebuilt agents are currently available in English only and should be limited to internal use within your organization.

The agent is preconfigured with three key Microsoft knowledge sources:

  • Microsoft Sustainability Website

  • Corporate Responsibility Website

  • Sustainability Reports Website

You can customize the Sustainability Insights agent to align with the specific requirements of your organization. Additionally, you have the flexibility to integrate your agent with other data sources from peer organizations within your industry. This way you can effectively benchmark your sustainability initiatives and drive continuous improvement.

Responsible AI FAQs for the solution

Responsible AI FAQs are part of a broader effort to put Microsoft AI principles into practice. They aim to provide insights into the workings of AI technology, the decisions that can affect its performance and behavior, and the significance of considering the entire system, including the technology, people, and environment. We recommend that you use these FAQs to gain a deeper understanding of specific AI systems and features developed by Microsoft. To learn about the AI capabilities and impact of specific features, see FAQ for Copilot.

Solution focus area

Contoso Corp is committed to offering its internal users with seamless access to insights and data regarding its sustainability goals and achievements. This information can be made accessible for the users within the organization in various formats, such as reports, documents, and records. To ensure transparency and responsiveness, Contoso's sales and marketing professionals need to be able to respond to customer inquiries about the organization’s sustainability efforts in various areas, such as measuring environmental metrics, social, and governance statistics and indices, energy meters, pollution indices, and biodiversity impacts.

Personas

This module features the following fictional personas:

Screenshot shows the introduction of two fictional personas.

Scenario

These personas participate in the following sequential scenarios:

Screenshot shows the scenarios that the personas participate in.