Summary
As a Teams administrator, you are involved in configuring and troubleshooting Microsoft Teams audio and video issues. Having completed this module, you now have a better understanding of how media flow works with Teams and the importance of Transport Relays. You understand how to troubleshoot direct routing issues and emergency calling. You also know how to use the Call Quality Dashboard to investigate audio and video issues.
Now that you've completed this module, you should be able to:
- Understand and troubleshoot media flow.
- Use the Call Quality Dashboard to investigate audio and video issues.
- Troubleshoot emergency calling issues.
- Troubleshoot direct routing issues.
Learn more
For more information about the topics discussed in this module, see:
- Media in Teams - Media Flow
- Understanding Media Flows in Microsoft Teams
- Microsoft Teams call flows
- Implementing VPN split tunneling for Office 365
- Use log files in troubleshooting Microsoft Teams
- Use CQD to manage call and meeting quality in Microsoft Teams
- Call Quality Overview in Microsoft Teams
- Teams voice Contoso case study
- Plan Direct Routing
- Dial pad in missing in Teams
- PowerShell cmdlets to add ports, switches, subnets, and WAPs to the LIS
- Monitor and troubleshoot Direct Routing
- .NET Regular Expressions
- Set up Audio Conferencing for Microsoft Teams
- Audio Conferencing common questions
- Audio Conferencing troubleshooting and known issues - Skype for Business Online
- Audio Conferencing in Microsoft 365
- What are Communications Credits?