Plan to announce, launch, and scale adoption

  • 5 minutes

Part of the planning process includes how you'll announce the availability of Viva Connections to the rest of your organization and scale broad adoption across different regions and roles.

Best practices for launching Viva Connections:

  • Consider where and how different audiences get news and announcements. For example, frontline workers might get the most important news in team meetings and hybrid workers might be used to getting SharePoint news in Outlook.
  • Plan to engage with users where they already meet and share information. For example, if your organization already meets in Teams, plan to post in channels.
  • Use multiple communication methods and channels to reach most of your target audience.
  • Continue to engage early adopters and champions and use their enthusiasm and expertise to engage the rest of the organization during meetings or training sessions.
  • Regularly revisit success metrics over the first 90 days to track progress and learn more about how audiences engage with Viva Connections.
  • Ask end users for feedback and provide multiple ways to connect so that the experience can be improved over time

Create an adoption plan:

Planning for change and helping users adopt new resources will be different for every organization. Use the considerations and best practices here as a starting point to creating an adoption plan that fits your organization's needs. Include considerations for change management and training materials for end-users in your plan.

Screenshot of Microsoft Viva Connections countdown news post sample.

  • Viva Connections can only be accessed in Microsoft Teams. If your organization isn't already using Microsoft Teams, you'll need to plan the adoption of Microsoft Teams alongside Viva Connections.
  • Make adoption easy for end-users by pre-installing and pre-pinning the app in Teams while picking settings.
  • Find early adopters and champions and create ways to extend their enthusiasm to the rest of the organization.
  • Plan to engage with users where they typically meet and share information (for example, if your organization already meets in Teams, plan to post in channels.)
  • Determine who and where questions about Viva Connections should go to. Consider using a Yammer community, SharePoint site, or Teams channels that allow users to ask questions or see commonly asked questions.