What is People Success?
Glint's modern engagement approach fosters People Success, helping employees bring their best selves to work to do their best work, by increasing leader and manager impact through timely insights, learning, and guided action taking. Organizations can create a great employee experience by encouraging simple, repeatable habits that lead to better employee outcomes like engagement or retention, the ingredients for productive teams and sustainable business success.
People Success centers on people and what they need to feel engaged and productive to power business success.
| The People Success Elements define people’s needs and expectations for a great employee experience | Focusing on the People Success Elements fosters employee engagement | This ultimately drives business success |
|---|---|---|
| Viva Glint helps you measure how well your organization is doing at fulfilling what people need to feel engaged at work, like empowerment, connection, growth, or purpose. | Employee engagement is measured by two outcome states: happiness at work and willingness to recommend the company. | Happier people feel better, perform well, keep growing, and want to stay at the company... which makes the organization stronger (better stock performance, higher return on investments). |
What are the People Success Elements?
To develop a deeper understanding of what drives employee engagement and business results in the modern work world, Viva Glint took a scientific approach to capture people’s evolving needs in the workplace from mid-2020 to now. This endeavor started with a review and synthesis of recent empirical research on how culture, management practices, and work environment impact an employee’s experience at work, especially during challenging times. We also leveraged insights from multiple data sources. First, we gathered data from LinkedIn members regarding the importance of various employer attributes (i.e., recognition, fair treatment, sense of belonging, safe and healthy work conditions). We also examined Viva Glint’s customer data to understand the importance of various employer value proposition characteristics (i.e., work-life balance, flexible work arrangements, career growth opportunities).
These research findings confirmed that many of the fundamental human needs at work, such as meaningful work and need for connection, remained consistent with prior Viva Glint analyses. However, several new factors emerged as critical to creating an exceptional employee experience. For example, foundational needs for health and safety and feeling cared for had come to the forefront. While important, they were not key differentiators to the employee experience prior to 2020.
Based on the research findings, we proposed Viva Glint’s People Success model of six employee experience constructs, each consisting of a set of factors we believed to be the most descriptive of engagement in the new world of work. To test the model, we mapped 120 survey questions from Viva Glint’s Master Taxonomy to each of the proposed factors. We then examined the correlations of these items with Viva Glint’s two-item outcome index (happiness at work and likelihood to recommend their organization as a great place to work), leveraging our database of over 350 million global survey responses. This resulted in a shorter list of 65 items measuring specific employee experience factors that had the greatest power to predict engagement. To further test the proposed model, we commissioned an external panel study of global respondents to ensure we had the point-in-time data needed to execute required validation steps.
Finally, we conducted various statistical analyses, including correlations, Cronbach’s Alpha tests, exploratory factor analysis (EFA), and confirmatory factor analysis (CFA), to examine the validity of the proposed People Success model.
Viva Glint’s People Success model provides customers with a valid methodology to measure and improve employee engagement and impact related business results.
- Purpose. I see how I'm part of something bigger than myself – how the work I do has a meaningful impact on others and helps drive the organization’s success.
- Wellbeing. I'm respected and feel safe, secure, and equitably treated. I'm entrusted with the flexibility to best direct my talents, time, and energy to maintain my health and happiness.
- Connection. I feel a sense of belonging as a uniquely valued, trusted, and integral member of a diverse community of people who appreciate my contributions. I have collaborative and high-quality relationships with my colleagues.
- Empowerment. I have access to the information, people, tools, and resources to work effectively. I'm trusted to make decisions, take risks, and try new approaches in my work.
- Clarity. I know what success looks like and how to prioritize. I know when I am on track, and I get regular feedback that helps me change course as needed and make progress towards my goals.
- Growth. I maximize my strengths, take on challenging work, learn new skills, and diversify my experience to expand my impact and my opportunities.
Key findings associated with each People Success Element include:
- Purpose: Employees feeling a sense of purpose are 120% more likely to recommend their company as a great place to work.
- Wellbeing: Employees who feel cared for at work are over 3 times as likely to be happy at work and recommend working for their organization, an increase of over 35% since 2020. Flexible work arrangements, inclusive workplaces, and work-life balance are the fastest growing priorities for job candidates since the COVID-19 pandemic began.
- Clarity: 54% of employees lacking role clarity reported burnout in 2021, compared with 38% of employees with role clarity.
- Connection: Employees with a strong sense of Belonging are 6 times more likely to be engaged.
- Empowerment: Employees empowered at work are 2.4 times more likely to be happy at work.
- Growth: Employees who see opportunities to grow are 3 times more likely to say they will remain with the company in two years.
How does Viva Glint Approach Modern Engagement?
See Justin Black, Head of Viva Glint People Success discuss People Success
Viva Glint takes a people-centric, holistic, and agile approach to employee engagement. This approach shifts the emphasis of an organization’s HR programs from administration and compliance to helping people do their best work to drive business performance.
Simply put, Viva Glint's three-tiered approach makes programs more relevant and effective for all employees, from HR teams to senior leaders.
- Viva Glint's people-centric approach. Putting the individual and their needs at the center of your organization’s purpose. It requires thoughtfully mapping the many experiences that touch employees, making life easy and successful for end-users.
- Viva Glint's holistic approach. When organizations take care of an employee’s needs in a holistic way, they provide the employee, manager, and leader with structure and focus, and help them build habits that lead to broader success.
- Viva Glint's agile approach. Regular feedback and insights from employees inform high-quality conversations about needs, priorities, and performance, all of which enable managers, leaders, and organizations to make faster, better, and more informed decisions.
These practices unleash powerful intrinsic motivators like feelings of joy, accomplishment, and curiosity, which sustain individual and business performance over time.