Unlock customer intent with Dynamics 365 Customer Insights
Unify customer data with prebuilt connectors, predict customer intent with rich segmentation, and maintain control of your customer data. This Learning Path starts with creating a unified profile and then working with your customer data.
This learning path helps prepare you for Exam MB-260: Microsoft Customer Data Platform Specialist.
Prerequisites
- None
Modules in this learning path
Customer Insights ingests data from all your different data sources and unifies them into a single customer profile. From within the customer profile, you can track data across different demographics, and identify trends based on key data you want to track.
Dynamics 365 Customer Insights is an intuitive and flexible customer data platform (CDP) that helps you unlock insights and build a deeper understanding of your customers. In this module, you'll learn about creating a unified customer profile in Customer Insights.
Customer Insights ingests data from all of your different data sources and unifies them into a single customer profile. In this module, learn about working with Customer Insights.
