Get started with Dynamics 365 Customer Insights

Intermediate
Business Analyst
Functional Consultant
Dynamics 365
Customer Insights

Get started with Dynamics 365 Customer Insights and learn how to gain insights to your customers.

Learning objectives

In this module, you'll:

  • Explore Customer Data Platform and learn why it matters to organizations.
  • Get started working with Dynamics 365 Customer Insights, including accessing the application and navigating to the different capabilities.
  • Learn about the Customer Insights capability and how to get started working with it.

Prerequisites

None