Explore the core capabilities of Microsoft Dynamics 365 customer engagement apps

Business Owner
Business User
Functional Consultant
Dynamics 365

This learning path introduces learners to the capabilities shared across Dynamics 365 customer engagement apps. You'll learn about Microsoft Dataverse, get an overview of Dynamics 365 customer engagement apps, and learn about common capabilities.



Modules in this learning path

This module introduces learners to the customer engagement applications for Dynamics 365, the individual apps and how they relate to Microsoft Power Platform and Microsoft Dataverse. 

In this module, learners will be introduced to activities and integration options across the customer engagement apps for Dynamics 365.