Return items in Microsoft Dynamics 365 Business Central

Functional Consultant
Business User
Dynamics 365
Business Central

Do you need to return items to vendors and accept returns from customers? This path will help you learn how to process returns.


  • Basic understanding of how to navigate in Business Central
  • Know how to process sales and purchase orders in Business Central

Modules in this learning path

Do you need to handle sales and purchase returns? In this module, learn how to set up returns management in Dynamics 365 Business Central.

Do you need to learn how Business Central handles sales returns? Learn how to enter return agreements and process and post return documents. You will also learn about return orders, and how to enter replacement items on a sales return order.

Do you need to return items to a vendor? This module focuses on how to process returns to vendors.