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Troubleshoot OpenTelemetry issues in Java

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This article discusses how to troubleshoot OpenTelemetry issues in Java.

Troubleshooting checklist

Step 1: Enable diagnostic logging

By default, diagnostic logging is enabled in Azure Monitor Application Insights. For more information, see Troubleshoot guide: Azure Monitor Application Insights for Java.

Step 2: Test connectivity between your application host and the ingestion service

Application Insights SDKs and agents send telemetry to get ingested as REST calls at our ingestion endpoints. To test connectivity from your web server or application host computer to the ingestion service endpoints, use cURL commands or raw REST requests from PowerShell. For more information, see Troubleshoot missing application telemetry in Azure Monitor Application Insights.

Known issues

  • If you download the Application Insights client library for installation from a browser, sometimes the downloaded JAR file is corrupted and is about half the size of the source file. If you experience this problem, download the JAR file by running the curl or wget command, as shown in the following example command calls:

    curl --location --output applicationinsights-agent-3.4.11.jar https://github.com/microsoft/ApplicationInsights-Java/releases/download/3.4.11/applicationinsights-agent-3.4.11.jar

    wget --output-document=applicationinsights-agent-3.4.11.jar https://github.com/microsoft/ApplicationInsights-Java/releases/download/3.4.11/applicationinsights-agent-3.4.11.jar

    Note

    The example command calls apply to Application Insights for Java version 3.4.11. To find the version number and URL address of the current release of Application Insights for Java, see https://github.com/microsoft/ApplicationInsights-Java/releases.

Contact us for help

If you have questions or need help, create a support request, or ask Azure community support. You can also submit product feedback to Azure feedback community.