Microsoft Entra ID troubleshooting documentation
Welcome to Microsoft Entra ID troubleshooting. These articles explain how to determine, diagnose, and fix issues that you might encounter when you use Microsoft Entra ID. In the navigation pane on the left, browse through the article list or use the search box to find issues and solutions.
Sign-in and Multi-factor authentication
How-To Guide
Microsoft Entra Hybrid Sync Agent Installation Issues
How-To Guide
Password writeback issues
How-To Guide
- General troubleshooting steps
- Access rights and permissions
- Error code 8023062C - insecure password reset or change
- Error code SSPR_009 - synced Microsoft Entra admin can't do cloud reset
- Error code SSPR_0029 - on-premises configuration not set up
- Admin password reset on Microsoft 365 admin center
- Initial sign-in delays after forced password change
- On-premises policy disallows password reset
Sign-in to SAML-based SSO apps
How-To Guide
- Error AADSTS50003 - certificate or key not configured
- Error AADSTS50011 - reply URL mismatch
- Error AADSTS50020 - guest sign-in to resource tenant fails
- Error AADSTS50105 - user not assigned a role
- Error AADSTS650056 - misconfigured app
- Error AADSTS70001 - app not found in directory
- Error AADSTS75011 - authentication method mismatch
- Error AADSTS75005 - not a valid saml request
- Error AADSTS750054 - SAML request or response not present