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These frequently asked questions (FAQs) address common questions that Microsoft Viva Glint 360 subjects, admins, and coaches have when interacting with 360 cycles.
Subject FAQs
Can I start my feedback and complete it later?
Yes, Viva Glint feedback surveys automatically save your answers. Select the link from the original invitation to review your feedback email or access it from the Feedback tab within Viva Glint to complete it anytime before the end date.
How can I log in to Viva Glint to see my feedback information?
Access Viva Glint with these links, depending on your organization's region:
How can managers see results for their direct reports?
Managers can access a 360 report in several different ways:
- They receive an email to let them know 360 feedback is ready for a subject.
- From the dashboard, go to Focus Areas and choose My Directs. Then choose a direct report. In the direct report's card, select the Feedback tab.
- Log into Glint and select the magnifying glass symbol on their dashboard. Find the subject name by typing it into the search box. Select the Feedback tab and then select View.
How can I tell how many feedback providers responded?
During a live 360 cycle, log into Viva Glint, select Feedback and then the 360 feedback card in My Feedback - In Progress. Select Step 1 to see a list of invited feedback providers and responders. In addition, Viva Glint sends an email before the 360 cycle ends, which includes a list of feedback providers who didn't respond. After the 360 cycle is complete and you receive access to your 360 report, go to the Insights tab. Select Response Rate to see a list of feedback providers who responded.
Admin FAQs
How do I reach out for support?
How to I give product feedback?
Viva Glint welcomes feedback. Submit your comments in the platform: Submit product feedback.
Can managers, HR Business Partners (HRBPs), and employees set up 360s?
No. To better maintain governance over 360 programs, only admins have this level of access, but an employee can select their own feedback providers. HRBPs who are 360 admins can select feedback providers on leaders' behalf.
Can we see aggregate 360 scores over time and filter aggregate reports in Glint?
No, Viva Glint doesn't currently show aggregate 360 scores in the platform, but this report feature is on our longer-term roadmap. After the 360 cycle closes, you can export all rating and comments data into a CSV file to do aggregate analysis offline.
Is the Secure File Transfer Protocol (SFTP) / HRIS data automation the same as for other Viva Glint surveys?
Yes. Learn more about SFTP and automated imports.
Can we aggregate manager reports so a leader can see all their directs and their skip-level directs’ reports?
No, 360 subject reports aren't aggregated, and reports aren't automatically provided to managers or skip-level managers. The 360 admin can release a 360 report to a manager, and a skip-level manager can be selected as a coach. But the subject's hierarchy isn't automatically granted access.
Can we autopopulate HRBP as internal coaches?
Not currently, but admins have the ability to upload subjects and coaches and extend due dates in bulk.
Can we change the internal coach label to HRBP?
No, the subject, manager, and coach labels can't be changed. But, those labels are only visible to the admin. 360 emails and the 360 overview page, seen by the subject, can be edited to refer to coaches as HRBPs.
Can HRBPs have automatic access to view all 360 reports for anyone in the org they support?
Yes, if HRBPs have admin access.
Can we separate admin access to engagement data?
Yes, you separate 360s admin from engagement admins with User Roles and permissions.
Can I delete a 360 program?
Yes, you can delete a 360 program only if all the 360 cycles within it are in "draft" status.
Can I delete a 360 cycle?
Yes, you can delete a 360 cycle in "draft" or "scheduled" status. A 360 cycle can't be deleted in "live" or "completed" status.
Are benchmark comparisons available for Glint 360 Feedback programs?
No. Glint does not offer benchmarks for 360 items.
Can subjects, admins, coaches, or a subject's manager view a subject's 360 report if the subject's self-assessment isn't complete?
No. Self-assessment completion is required for 360 report generation.
Coach FAQs
How do coaches access 360 subject feedback?
Coaches can access a 360 report in two different ways:
- They receive an email to let them know 360 feedback is ready for the subject they're coaching.
- Log into Glint and select the magnifying glass symbol on the dashboard. Select the subject name by typing it into the search box. Select the Feedback tab and then select View.
Is there a way to compile feedback provider information to look at feedback provider tendencies (leniency, stringency)?
Yes, on the All Responses tab of the 360 report, choose whether you want to see scores for all scaled items mapped to a competency. You can select across one, multiple, or all feedback provider categories to find trends. You can see the feedback provider group tendency (not individual tendency) by viewing the All Responses in the 360 report. Scores are shown for all scaled items mapped to a competency across one, multiple, or all categories to identify trends. You can view the range of scores provided for each competency or item by feedback provider group in many sections of the report.