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The Microsoft Viva Glint 360 feedback program (360s) and process gives insight into a manager's strengths and opportunities with a long-term focus on improvement. 360s give employees insight from various viewpoints, rather than relying solely on the perspective of an immediate supervisor or manager. Research shows that 85% of people struggle with self-awareness - even though 95% of people believe they are self-aware. The goal of a 360 is to increase self-awareness about key strengths, uncertainties, and the impact a leader has on others. 360s are foundational steps toward professional growth and meaningful change. A 360 isn't a performance evaluation.
360s are also known as multi-rater feedback, multisource feedback, or multisource assessments.
Viva Glint offers a 360 program template designed for managers. The program is a set of related measures which generate real-time survey analysis, engagement metrics, and Focus Area management techniques.
Introduce 360 programs to your organization
Use these email templates to introduce the 360 program journey to the people in your organization.
360 feedback terminology
Use these definitions to understand a 360 program:
| 360 Term | Definition |
|---|---|
| Subject | The leader who completes a self-assessment and requests feedback from various people such as their manager, direct reports (if they're a people manager), and other collaborators. |
| Feedback provider | The person who completes a survey to provide feedback about the subject. Feedback provider categories typically include:
|
| Coach | The person who guides a subject in understanding the 360 report and determining next steps. The coach doesn’t have to be the subject's manager. |
| Manager | The subject's manager |
| Competency | Competencies are the set of verifiable characteristics and skills that enable and improve the efficiency of performing tasks in a work setting. |
| Program | A program contains at least one 360 cycle. A program could, however, include cycles focusing on a specific program theme. The number of 360 programs you can set is unlimited. |
| Cycle | A single and specific Viva Glint 360 feedback program. Each program must have at least one cycle. |
| Draft cycle | The cycle is still being set up. You can move between pages and make edits. Once a blue checkmark appears next to each step of the setup page, the option to schedule your cycle to become live is available. |
| Scheduled cycle | The cycle goes live on the Cycle Start date. |
| Live cycle | The cycle is in progress and subjects and feedback providers are actively participating. Reports can be generated and released for subjects who qualify and meet these criteria:
|
| Completed cycle | The cycle is complete for all subjects, and reports can be released. |
| Item | Viva Glint uses the term "item" to refer to any question or statement put forth to a survey participant. |
360 Focus Area Overview report
See this Viva Glint Learn page for guidance on 360 program Focus Area follow up status reporting.