Resize a Cloud PC (preview)

The Resize remote action lets you upgrade a Windows 365 Enterprise Cloud PC’s RAM, vCPU, and storage size to meet the user’s needs. Resizing is important for users that need to:

• Upgrade a Windows 365 Enterprise Cloud PC’s RAM, vCPU, and storage size to meet the user’s needs.
• Downgrade the RAM and vCPU of a Cloud PC.

Resizing gives admins the flexibility to upgrade/downgrade the following specifications without having to provision Cloud PCs from scratch:

• Increase the RAM and vCPUs when a user requires CPU intensive applications.
• Increase the disk space for file storing.
• Decrease the RAM and vCPUs when a user doesn't need to run CPU intensive applications.

Resizing doesn't let you downsize disk space.

Resizing preserves user data. Users will be able to access all of their data after the resizing is finished.

Requirements

To resize a Cloud PC, the admin must have any of the following built in Azure Active Directory (Azure AD) roles:

• Global Admin
• Intune Service Admin
• Intune Reader + Cloud PC Admin roles

Alternatively, you can assign a custom role that includes the permissions of the built-in roles above.

In order to use Resize there should be a license of the appropriate target SKU available which is not assigned to any user.

To Resize a Cloud PC, it must have a status of Provisioned in the Windows 365 provisioning node

The Resize remote action is supported for paid, preview, and trial licenses.

Resizing isn’t supported for Cloud PCs provisioned through group-based licenses.

Resizing is only supported for Gen 2 Cloud PCs. If you try resizing a Gen 1 Cloud PC, the resize will no start and you will be notified that this happened due to the user having a Gen 1 Cloud PC. Reprovision the Gen 1 Cloud PC to convert it to a Gen 2 Cloud PC

Downsizing from a 8vCPU Cloud PC that supports nested virtualization will disable nested virtualization support. Nested virtualization is only supported on 8vCPU Cloud PCs.

Resize a Cloud PC

1. Contact your end users and have them save their work and sign out. Resizing automatically disconnects the user from their session and any unsaved work might be lost. Therefore, it's best to coordinate any resizing with the user before you begin.
2. Sign in to the Microsoft Intune admin center, select Devices > All Devices > choose a device > Resize.
3. You’ll see a list with all the possible SKUs that you can upgrade to. You increase and decrease a Cloud PC’s specs (RAM/vCPU). You can only increase the OS disk storage. You can't decrease the OS disk storage. If you are downsizing a user’s Cloud PC, options with lower storage will be grayed out. Select one of the available options.
4. Select Resize.
   • When triggering a resize, the Cloud PC will be rebooted and the user will be immediately disconnected from their current session. Make sure the user saves all their work to avoid any potential data loss.
   • If there are available licenses, the upgrade/downgrade will take place.
   • If you have a combination of paid and trial licenses, the resize feature will use your paid licenses first. After these licenses run out, the resize operation will use your trial licenses.
   • If there are no licenses in your inventory, the resizing will fail. You can contact your procurement admin to request more licenses. After the license has been purchased and added to the inventory in the Microsoft Admin Center, you can retry the resize operation.

Next steps

For more information on Cloud PC sizes, see Cloud PC size recommendations.