Safeguard holds affecting your device

This page offers information on known issues affecting your device and temporarily preventing it from being offered the upgrade to Windows 11. In this case, these issues are referred to as safeguard holds. Safeguard holds ensure you have a positive experience as your device moves to a new version of Windows. The lifespan of a hold varies. Once the originating issue is resolved, the corresponding hold is lifted.

The information on this page is tailored when accessed directly through Windows Update Settings on your device. For more information, see KB5006965.

Note

Microsoft publicly discloses information about safeguard holds when holds are broadly applied and we can independently address the issues driving the hold. Only in certain circumstances are we authorized to disclose third-party driven safeguard holds relating to non-Microsoft software, drivers, or devices holds. Your device might be affected by a hold not listed below.

To see a list of all known issues affecting supported versions of Windows, and information about Windows 11 availability and resources, visit the Windows release health hub.