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Find information on known issues and the status of the Windows 10, version 22H2 rollout. For immediate help with Windows update issues, click here if you are using a Windows device to open the Get Help app or go to support.microsoft.com. Follow @WindowsUpdate on X (formerly Twitter) for Windows release health updates. If you are an IT administrator and want to programmatically get information from this page, use the Windows Updates API in Microsoft Graph.
Current status as of October 14, 2025
October 14, 2025, Windows 10 has reached end of support*. Devices running Windows 10 will no longer receive fixes for known issues, time zone updates, technical support, or monthly security and preview updates containing protection from the latest security threats.
See our recent blog post for guidance on Windows 10 end of support and options for moving to Windows 11. The options include:
- Check if your current Windows 10 PC can upgrade to Windows 11.
- Purchase a new Windows 11 PC.
- Purchase Extended Security Updates (ESU) for organizations of all sizes as previously announced in April 2024.
- For the first time ever, you can enroll your personal Windows 10 PC in the ESU program. See Windows 10 Consumer Extended Security Updates (ESU) program for detailed information on the ESU program for personal devices.
*Note: Long-Term Servicing Branch (LTSB) and Long-Term Servicing Channel (LTSC) releases are subject to different lifecycle support policies. Check out the Microsoft lifecycle website for more information.
To learn about Windows 10 servicing timelines and lifecycle, see Windows 10 release information and Lifecycle FAQ - Windows.
Known issues
See open issues, content updated in the last 30 days, and information on safeguard holds. To find a specific issue, use the search function on your browser (CTRL + F for Microsoft Edge).
| Summary | Originating update | Status | Last updated |
|---|---|---|---|
| The Windows 10 Extended Security Update (ESU) enrollment wizard might fail Some devices might be unable to install an ESU license when attempting to join the Windows 10 Consumer ESU program. | OS Build 19045.6575 KB5068781 2025-11-11 | Resolved KB5071959 | 2025-11-11 11:54 PT |
| An incorrect "End of Support" message might appear in Windows Settings Devices enrolled in the Extended Security Updates (ESU) program and LTSC 2021 editions will continue to receive updates. | OS Build 19045.6456 KB5066791 2025-10-14 | Resolved KB5068781 | 2025-11-11 10:05 PT |
| Parental consent may not show for some browser versions with web filtering on Children may not be able to use some browsers when web filtering is on, and Activity reporting is off in Family Safety | N/A | Mitigated | 2025-07-24 16:24 PT |
Issue details
November 2025
The Windows 10 Extended Security Update (ESU) enrollment wizard might fail
| Status | Originating update | History |
|---|---|---|
| Resolved KB5071959 | OS Build 19045.6575 KB5068781 2025-11-11 | Resolved: 2025-11-11, 09:50 PT Opened: 2025-11-11, 10:43 PT |
Microsoft has identified an issue in the Windows 10 Consumer Extended Security Update (ESU) enrollment process where the enrollment wizard might fail on eligible devices.
Resolution: This issue was resolved by the out-of-band Windows update released November 11, 2025 (KB5071959).
If you have a personal device running Windows 10 and have not yet enrolled your device in the ESU program, Open the Settings app and click on the Windows Update section. Then, select Check for updates. Install the out-of-band (OOB) update (KB5071959) and restart your device to complete installation.
Once installed, run the Windows 10 Consumer ESU enrollment wizard to enroll your device in the ESU program. This can be done by opening the Settings app, navigating to Update & Security, and following the Windows Update link. Eligible devices will display an Enroll Now link on the sidebar.
The Windows 10 November 2025 security update will be available following installation of the out-of-band update, and completion of ESU enrollment via the enrollment wizard.
Affected platforms:
- Client: Windows 10, version 22H2
- Server: None
An incorrect "End of Support" message might appear in Windows Settings
| Status | Originating update | History |
|---|---|---|
| Resolved KB5068781 | OS Build 19045.6456 KB5066791 2025-10-14 | Resolved: 2025-11-11, 10:00 PT Opened: 2025-11-03, 10:53 PT |
The message, "Your version of Windows has reached the end of support", might incorrectly display in the Windows Update Settings page for the following OS versions:
- Windows 10, version 22H2 Pro, Education or Enterprise editions that are correctly enrolled in the Extended Security Updates (ESU) program and configured with an ESU product key
- Windows 10 Enterprise LTSC 2021
- Windows 10 IoT Enterprise LTSC 2021
The message might occur after installing Windows updates released on or after October 14, 2025 (KB5066791).
This issue only involves the incorrect display of the "end of support" message.
- Windows 10 devices that have an activated ESU license will continue to receive security updates.
- Windows 10 Enterprise LTSC 2021 and Windows 10 IoT Enterprise LTSC 2021 remain in support and will continue to receive security updates according to their respective lifecycles.
Resolution:
This issue was resolved by Windows updates released on November 11, 2025 (KB5068781), and updates released after that date. We recommend you install the latest update for your device as it contains important improvements and issue resolutions, including this one.
If you have an enterprise-managed device and have installed updates released on or after November 11, 2025, (KB5068781), you do not need to use a Known Issue Rollback (KIR) or a special Group Policy to resolve this issue.
If you are using an update released before November 11, 2025, and have this issue, your IT administrator can resolve it by installing and configuring the special Group Policy listed below.
Group Policy downloads with Group Policy name:
- Download for Windows 10, version 21H2 and 22H2 — KB5066791 251020_20401 Known Issue Rollback
The special Group Policy can be found in Computer Configuration > Administrative Templates > KB5066791 251020_20401 Known Issue Rollback > Windows 10, version 20H2, 21H1, 21H2 and 22H2. After installing the group policy, configure the KB5066791 251020_20401 Known Issue Rollback value to Disabled and restart your device(s) to apply the group policy setting. For information on deploying and configuring this special Group Policy, please see How to use Group Policy to deploy a Known Issue Rollback.
Affected platforms:
- Client: Windows 10, version 22H2; Windows 10, version 21H2
- Server: None
June 2025
Parental consent may not show for some browser versions with web filtering on
| Status | Originating update | History |
|---|---|---|
| Mitigated | N/A | Last updated: 2025-07-24, 16:24 PT Opened: 2025-06-24, 16:25 PT |
Certain laws require Microsoft to protect children from harmful and illegal content on the internet. Microsoft is committed to creating tools for parents and guardians to help them in guiding their children’s digital experiences and protect them from harmful and illegal online content.
One of the available tools is web filtering, which lets a parent or guardian filter websites. Currently, Microsoft Edge is the only supported browser that provides this functionality within Microsoft Family Safety, allowing Edge to be used by default on the child’s device after web filtering is enabled. Once web filtering is enabled, a parent or guardian needs to approve other unsupported browsers (any browser other than Edge) before they can be used. This helps parents understand that different settings apply to other browsers when it comes to blocking inappropriate websites and filtering search results for their children.
The blocking behavior continues to work for unsupported browsers, however, when unsupported browsers update to a new version, the latest version of the browser cannot be blocked until we add it to the block list. Microsoft is currently adding the latest versions of unsupported browsers, to the block list. As a result, some browsers may temporarily appear unblocked during this update process. We're actively working to ensure all latest versions of browsers are blocked, reinforcing our commitment to parents and guardians.
As Microsoft continues to update the block list, we’ve received reports of a new issue affecting Google Chrome and some browsers. When children try to open these browsers, they shut down unexpectedly. However, the standard workflow is to prompt a parental approval message stating, “You’ll need to ask to use this app”. Once the approval is consented, the browser operates as intended. This issue is only observed when the Activity reporting feature is turned off.
Workaround: The browser shutdown issue can be temporarily mitigated by turning on Activity reporting under Windows settings in Family Safety. Parents will then be able to receive approval requests as expected.
Resolution:
- Temporary access to unsupported browsers: As of June 25, 2025, Microsoft included the latest versions of unsupported browsers into the Family Safety’s feature, and they are now blocked as intended. However, new versions of unsupported browsers released after this date might temporarily appear unblocked. This temporary gap will be resolved in the future, and this documentation will be updated to inform you when the full resolution is available.
- Missing parental consent prompt: Fixed in the July non-security preview update (KB5062649), released July 22, 2025. The fix is gradually rolling out and will be automatically enabled on devices with KB5062649 installed or later updates.
Affected platforms:
- Client: Windows 11, version 24H2; Windows 11, version 23H2; Windows 11, version 22H2; Windows 10, version 22H2
- Server: None
Report a problem with Windows updates
To report an issue to Microsoft at any time, use the Feedback Hub app. To learn more, see Send feedback to Microsoft with the Feedback Hub app.
Need help with Windows updates?
Search, browse, or ask a question on the Microsoft Support Community. If you are an IT pro supporting an organization, visit Windows release health on the Microsoft 365 admin center for additional details.
For direct help with your home PC, use the Get Help app in Windows or contact Microsoft Support. Organizations can request immediate support through Support for business.
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