Creating new documents and open in client application - Must specify save location (SharePoint 2016 and SharePoint Online)

Anonymous
2022-10-24T12:50:44.663+00:00

Hi,

We are unsure if this actually is a problem or if it has been this way all along. But every time we create a new Word document in SharePoint and the library is specified to open in the client application, we must each time specify where the document is to be saved. Even if we choose to create a new document from the library. We don't have the OneDrive client installed so we now get an error message when we hit autosave.

Has it always been the case that you have to specify where you want to save the documents you create from SharePoint library via the client application?
Or has there been a change in the Office applications that has caused this?

If we open in the Online version of Word and then select edit in the client application, we do not have to choose a storage location and the SharePoint library is set.

It is the same in both SharePoint on-premises and SharePoint Online - You must specify where to save the document even if you create it from the library.

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A family of Microsoft on-premises document management and storage systems.
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A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
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Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Management: The act or process of organizing, handling, directing or controlling something.
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Word: A family of Microsoft word processing software products for creating web, email, and print documents.Management: The act or process of organizing, handling, directing or controlling something.
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10 answers

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  1. Kim Friis 1 Reputation point
    2022-11-07T20:35:04.24+00:00

    I, and a customer, have the exact same problem.
    Site/Library set to open in app

    Using a custom content type, create new document
    , document opens in Word with SharePoint Properties in task pane, but NO connection to SharePoint
    VERY Frustrating, makes NO sense!

    0 comments No comments

  2. Abdullahi Ahmed 0 Reputation points
    2023-03-21T16:22:58.31+00:00

    Is there any progress around this issue ?

    0 comments No comments

  3. Sarah Buruin 0 Reputation points
    2024-02-21T00:52:04.97+00:00

    I know this is well over a year ago but was a fix found?

    0 comments No comments

  4. Melinda Grant 25 Reputation points
    2024-06-11T07:06:59.9366667+00:00

    Would really like to know if there's a way of fixing this issue. It's very frustrating. Please update this post.

    0 comments No comments

  5. Yolanda Hartley 0 Reputation points
    2024-07-18T05:55:42.4533333+00:00

    I am also having this issue in multiple tenants - what is the solution, Microsoft? At this time, we cannot create new documents and save directly into the library from which the command was triggered.

    0 comments No comments

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