HTTP 500 internal server erorr

Ahmad Alghamdy 20 Reputation points
2023-01-24T09:34:20.4633333+00:00

Hello

Sharepoint2019 was installed successfully ..

But when i tried to run Sharepoint Central Administration to lunch my Sharepoint website I get this error ...

"HTTP 500 internal server erorr"

Windows Server 2019
Windows Server 2019
A Microsoft server operating system that supports enterprise-level management updated to data storage.
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SharePoint
SharePoint
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
10,828 questions
SharePoint Server Development
SharePoint Server Development
SharePoint Server: A family of Microsoft on-premises document management and storage systems.Development: The process of researching, productizing, and refining new or existing technologies.
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3 answers

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  1. Limitless Technology 44,406 Reputation points
    2023-01-25T16:34:07.0433333+00:00

    Hello

    Thank you for your question and reaching out. I can understand you are having query\issues related to SharePoint error 500

    First of please reboot your Server and check if the issue resolved automatically. If still issue persists follow below steps which should help you to resolve the issue.

    1. Update passwords on IIS Application Pool identities. Make sure they are not stopped or Offline. Update the identity password for “SecurityTokenServiceApplicationPool ” application pool and start it.
    2. Try Running the SharePoint Configuration wizard again
    3. Make sure your SharePoint setup account is added under the Administrator group of the server.
    4. Make sure SQL services are running.
    5. Disable any Antivirus program or Windows firewall you may have for temporary purpose.

    Reference :

    https://learn.microsoft.com/en-us/answers/questions/537981/sharepoint-2019-wfe-throws-a-lot-of-500-errors-whe

    --If the reply is helpful, please Upvote and Accept as answer--

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  3. Xuyan Ding - MSFT 7,581 Reputation points
    2023-01-26T09:44:26.0633333+00:00

    Hi @Ahmad Alghamdy ,

    Did Limitless Technology's answer help you? This is the usual resolution step. As a supplement, there are mainly the following reasons for such errors.

    1. The Web config file might have been modified in an incorrect format.
    2. The SharePoint Application Pool stopped.
    3. The Security Token Service Application Pool stopped.
    4. The Application Pool Identity Account doesn’t have “Impersonate a client after authentication” right in the local security Policy.

    Please refer to this article for detailed steps for each cause, make sure to check these points. If still not resolved, you need to check the ULS log and event viewer for more detailed error information. Feel free to update in the comments if you have any progress on this issue.


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment". 

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