Unable to create Network Watcher Connection Monitor

Ravikiran Srini 5

I am unable to create Network Watcher Connection Monitor.

I tried in both CLI and the portal.

Few points to note:

All VMs used have the network watcher agent installed
The subscription is registered with Microsoft.Operational Insights.

In the screenshot below, First, I enable network watcher in the South Central US region. Then I create a connection monitor. Strangely, I receive a message that Network watcher is not enabled in the South Central US region.

Then I tried another command. I get some other internal server error.

Network Watcher error

Please help

KapilAnanth-MSFT 47,046 Reputation points Microsoft Employee

2023-03-29T06:57:44.3266667+00:00
@Ravikiran Srini

Welcome to the Microsoft Q&A Platform. Thank you for reaching out & I hope you are doing well.

I understand that you would like to enable Network Watcher in South Central US Region.

Per my understanding, Network Watcher is enabled automatically.

And Opting-out of Network Watcher automatic enablement is a permanent change.

Did you ever try to disable Network Watcher for this region previously?

Create an Azure Network Watcher instance

Anyways, can you please try the below command using CLI with "enabled" parameter set to "True"

az network watcher configure -g NetworkWatcherRG -l southcentralus --enabled true

Cheers,

Kapil
Ravikiran Srini 5 Reputation points

2023-03-29T16:04:24.02+00:00

Hi Kapil,

Thanks for the reply. I tried your command, but I still get an internal server error

In the past, I must have deleted network watcher resources. But to disable them, I think we need to run those commands. No, I have never run those commands before.

I tried in different regions, CLI, portal, etc., I still could not create either a connection monitor or packet capture.

Can you please help with the additional info?
Ravikiran Srini 5 Reputation points

2023-03-29T16:08:41.9833333+00:00

Hello Kapil,

Thanks for the reply.

I run your command but I still get those two errors for the respective commands. I tried in the portal, CLI, and in different regions. But I still could not get either the connection monitor or the packet capture to work.

I must have deleted the network watcher resource in the past, but I never run those commands to disable them. I am able to create a Network watcher in a region. I am just not able to create a connection monitor or packet capture.
ChaitanyaNaykodi-MSFT 26,216 Reputation points Microsoft Employee

2023-03-30T00:33:23.37+00:00

@Ravikiran Srini

Thank you for providing additional details here.

I understand you are getting an internal server error while creating connection monitor for the VM.

This can happen if latest version of the Network Watcher extension is not installed into the VM. You can follow the steps mentioned here to determine if you have the latest 1.4.2573.1 version is installed on the VM. If the latest version is not installed. You can follow the AZ CLI steps mentioned here to upgrade the extension.

Hope this helps! Please let us know if the issue still exists. Thank you!
KapilAnanth-MSFT 47,046 Reputation points Microsoft Employee

2023-04-03T14:29:57.2466667+00:00

@Ravikiran Srini

Greetings.

Did you get a chance to review ChaitanyaNaykodi-MSFT 's comment?

Please let us know if there are any challenges

Cheers,

Kapil
KapilAnanth-MSFT 47,046 Reputation points Microsoft Employee

2023-04-04T08:18:09.3133333+00:00

@Ravikiran Srini Can you please update us if the action plan provided was helpful? Should there be any follow-up questions or concerns, please let us know and we shall try to address them. Thanks, Kapil
Ravikiran Srini 5 Reputation points

2023-04-05T17:02:41.0133333+00:00

Thanks for the reply. After a week, I was able to run the command successfully even before implementing your solution. I will reply back if I face any more issues.
KapilAnanth-MSFT 47,046 Reputation points Microsoft Employee

2023-04-10T06:52:58.18+00:00

@Ravikiran Srini

I have summarized our discussion and posted it as an answer for the benefit of the wider community.

Please "Accept the answer" and close this thread

Cheers, Kapil
KapilAnanth-MSFT 47,046 Reputation points Microsoft Employee

2023-04-12T13:35:03.39+00:00

@Ravikiran Srini

Reaching out to check if there are any questions on this. Please let us know if we can be of any further assistance here.

Thanks, Kapil

Please Accept an answer if correct. Original posters help the community find answers faster by identifying the correct answer. Here is how

1 answer

KapilAnanth-MSFT 47,046 Reputation points Microsoft Employee

2023-04-06T10:59:51.3266667+00:00
@Ravikiran Srini Welcome to the Microsoft Q&A Platform. Thank you for reaching out & I hope you are doing well. I understand that you would like to enable Network Watcher in South Central US Region.

At first, I had a doubt that you might have Opted-out of Network Watcher

However, you confirmed that is not the case and just that you are not able to create a connection monitor or packet capture.

ChaitanyaNaykodi-MSFT suggested a work around

However, you confirmed the issue is no longer reproducible.

Kindly let us know if this helps or you need further assistance on this issue. Thanks, Kapil

Please don’t forget to close the thread by clicking "Accept the answer" wherever the information provided helps you, as this can be beneficial to other community members.
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