Visual Studio Professional 2022 license errors

Peter Thomas 0 Reputation points
2024-07-24T17:24:04.3166667+00:00

After renewing my Visual Studio Professional monthly subscription, as part of my Azure subscription, I keep getting the error

Your eval period has ended, When checking for updated license the message is "We could not unblock Visual Studio with accounts available"

My license is valid. Thanks in advance for any assistance.

Visual Studio
Visual Studio
A family of Microsoft suites of integrated development tools for building applications for Windows, the web and mobile devices.
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  1. Tianyu Sun-MSFT 31,246 Reputation points Microsoft Vendor
    2024-07-25T03:04:58.26+00:00

    Hello @Peter Thomas,

    Welcome to Microsoft Q&A forum.

    If you can confirm that your license is valid for activating Visual Studio Professional 2022, then please try to remove/sign out your license/account, add your account again, see if this works.

    User's image

    If it doesn’t work, try to rename(rename to any name for example VisualStudio_backup) this folder C:\Users\username\AppData\Local\Microsoft\VSCommon\OnlineLicensing\VisualStudio and this folder C:\Users\username\AppData\Local\.IdentityService, restart your machine and sign in VS again.

    If renaming the folders still doesn’t work, we may need to narrow down this issue. Try to install VS Professional 2022 on another machine and sign in VS on that machine. If it works, then your license is valid and there might be something wrong on your original machine/VS. If it fails, then your license may be not valid, try to double confirm with VS Subscription team here: Visual Studio Subscription Support.

    Some other suggestions:

    1. Update VS to the latest version.
    2. Relaunch VS and sign in again.
    3. on Sign-in page, click Account options, switch to use another web browser.

    Feel free to let us know the results :)

    Sincerely,

    Tianyu


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