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Mouse issue?

tom clane 0 Reputation points
2025-09-21T04:48:57.7166667+00:00

For a few days been having some very annoying issues, I'm often unable to click anything on my PC. On both my touch pad laptop mouse and USB mouse. I have noticed something the mouse curser will change into different shapes that I have never seen before. Which stick to the screen moving the whole screen up or down when move mouse curser up or down. While also not letting me click on anything since the pointer is gone. Seems to occur regardless of what I do but faster if using mouse wheel. Only way can get control back briefly is hitting CTRL+ALT+DELETE then exit.

Posted video below to show what I mean.

https://www.youtube.com/watch?v=cku7aJQyYd8

Windows for home | Other | Devices and drivers
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  1. Randy Baroja 20,690 Reputation points Independent Advisor
    2025-09-21T16:13:10.56+00:00

    Hi,

    Nice to meet you! I'm Randy, an Independent Advisor.

    It sounds like your mouse is getting stuck in a "pan/scroll mode,' which explains the strange pointer shapes and loss of clicking. First, check if any keys (like the middle mouse button, Ctrl, or Shift) are stuck, or if touchpad gestures are triggering it try disabling the touchpad and testing just with the USB mouse. Then, look at your mouse settings in Settings > Devices > Mouse and turn off things like "ClickLock" or special scroll features that could be causing it. Finally, test with a different mouse; if the issue disappears, the original mouse hardware likely has a faulty button that’s putting the cursor into scroll mode.

    Kind regards,

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  2. tom clane 0 Reputation points
    2025-09-21T07:05:21.5033333+00:00

    Thank you Viorel, the curser icon does change back after pressing the mouse wheel bottom. Had no idea that button even did anything. Usually only ever used it to map buttons to it in video games. Never would have thought that button to have any other purpose or actions. I'll test around with it a bit and switch my mouse. Maybe the mouse I am using got defective in some way.

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  3. Viorel 126.9K Reputation points
    2025-09-21T05:34:44.3566667+00:00

    It seems that the mouse wheel was accidentally presses. Usually the wheel is rolled for scrolling, but it can be also pressed to perform an auto-scroll like in your case.

    Make sure that the wheel is not pressed. Maybe the wheel becomes too sensitive, or is defective.

    A similar problem:

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